Tk Zheldorekspeditsiya to track the cargo by the number of the waybill. Tracking of cargoes and parcels Zheldorexpedition

ABOUT THE SERVICE

"RZD Express" is a service of JSC "RZD Logistics" for the delivery of small and groupage consignments. We offer our clients the best solution for sending goods weighing over 20 kg by all modes of transport to anywhere in Russia, the CIS, including from/to China. The service coverage area includes more than 110 cities in the Russian Federation and the CIS, 46 cities in China, 7 in Europe, more than 11 thousand routes, and our geography is constantly expanding.

For the convenience of customers, a separate website of the RZD Express service has been created. you can quickly calculate the cost of sending the cargo, pay for its transportation online using a bank card and track its current location throughout the entire delivery time.

Our services:
  • door-to-door delivery;
  • placing an order on the website or in;
  • complex transport and logistics services 3PL, 4PL (delivery of small and consolidated consignments of goods by rail, road, air transport to the client's door);
  • delivery of oversized, heavy and temperature-sensitive cargo;
  • packaging and labeling;
  • response storage;
  • loading and unloading operations;
  • consolidation, deconsolidation;
  • repacking;
  • transshipment;
  • palletizing;
  • customs clearance;
  • daily dislocation of cargo along the route;
  • security at all stages of transportation;
  • insurance and freight forwarding;
  • transportation to hard-to-reach regions (including passenger cars );
  • individual conditions for legal entities;
  • free hotline.


Delivery methods

Rail Jet - regular weekly import and export shipments of goods in baggage cars along the route: P with an accuracy of up to a minute. This is a fundamentally new service for high-speed rail transportation of various goods, including electronic commerce , in passenger trains.

Fast delivery method, speed - 900 km per day. Relevant for perishable products and goods requiring special conditions of transportation. Container and refrigerated trains are used.

Documentation

Questions and answers

Orders for sending small consignments (from 20 kg) are accepted by our Agents. You need to describe the cargo being sent - its weight and dimensions. If the cargo has a complex configuration, indicate the overall dimensions of the package. When concluding a contract for transportation, you will receive an order form and an invoice, which can be paid through a bank ( legal entities ) or using an acquiring service (individuals).

After payment of the invoice, you will receive a package of documents:

Warehouse order (2 copies)

Entry pass (if necessary)

Forwarding receipt form (2 copies)

Barcodes for each piece of cargo

Marking sheets for each package The marking sheets contain information about the shipper, consignee, cargo, package number and total number of packages. It also contains special marks for the cargo and a barcode for this place.

With these documents, the client delivers the goods to the warehouse.

As soon as the cargo arrives at its destination and is unloaded, you will receive a notification from the Agent. The cargo is waiting for the recipient at the temporary storage warehouse, during the first three days - free of charge, further storage is paid according to the tariffs of the warehouse.

Our Agent will issue you the necessary package of documents:

The act of issuing goods (2 copies)

Warehouse order (2 copies)

Pass to enter the territory (if necessary)

According to these documents, the client receives the goods in the warehouse.

Types of packaging

Carton boxes

Choose a box that is the right size for the contents. For example, incomplete boxes can break, overfilled ones can come apart at the seams. Well-sealed boxes are more durable. Boxes are suitable for transporting clothes and shoes, stationery and printing products, haberdashery, toys, souvenirs and accessories, medicines, finishing materials, tools, household goods and household chemicals, perfumes and cosmetics, as well as household and office equipment (irons, hair dryers, kettles, TVs , refrigerators, air conditioners, cartridges, etc.).

crate

The crates must be of a strong construction that allows them to be stacked. Heavy boxes from the bottom must be equipped with wooden beams, allowing the performance of unloading and loading operations with the help of special equipment.

Such boxes are suitable for transportation of haberdashery, toys, souvenirs and accessories, glass products (dishes, chandeliers and lamps, crystal products, etc.). They can also carry food, furniture, paintings, doors and window sills, liquids in plastic cans, sanitary ware, tiles, all kinds of equipment and spare parts, etc.

Bags

Sacks made of dense materials are suitable for the transportation of valuable goods that are insensitive to dust, odors and moisture. Bags must be securely closed. It is necessary to exclude the possibility of spontaneous opening.

To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track the parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in track code information .

Try it, it's not hard ;)

If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.

Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.

In these information blocks, you will find 90% of the answers to all your questions.

If in the block "Pay Attention!"
it is written that the track code is not tracked in the country of destination, in this case, tracking parcels becomes impossible after the parcel is sent to the country of destination / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =) In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"

If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, You can read more by clicking on the link:.

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail .

If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.

If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)

Zheldor Expedition group of companies is one of the largest transport operators on the market. Tracking ZhelDor Expedition by number is a new service that will save you from unnecessary problems that may arise during transportation. The company is a recognized leader in the industry of express delivery of groupage cargo in the Russian Federation and around the world. The company has been counting its history since 1995, actively developing the network of departures and its own fleet of vehicles. The organization is represented in 188 cities of the Russian Federation, the Republic of Kazakhstan, China and the European Union. Thanks to a wide network, customers from any corner of the globe can use the services.

The company's branches are equipped with modern infrastructure and are located in the area of ​​transport accessibility. ZhelDor Expedition owns its own fleet of 600 railway and 1400 motor vehicles. The company has a number of modern transport infrastructure facilities that provide high quality service. A wide operating network within the country allows you to create suitable routes for fast delivery. The company's clients have the opportunity to order the delivery of goods to more than 6799 delivery points in the Russian Federation.

With love for the client

Down with waiting - tracking the ZHELDOR Expedition parcel by number is free and will not allow you to lose an important parcel. The status can be checked online using a computer or smartphone, which is extremely convenient. The user can search from 1 to 20 packages at the same time - you just need to enter the registration numbers in the desired format and separate them with a comma. To check, just enter the tracking number, which is issued after the purchase. This is an individual parcel number, which consists of Latin letters and numbers. You can get a track code from the seller in the online store or on the page of the order.

Tracking ZHELDOR Expedition mail by track number becomes convenient after creating an account on the service. With the help of a personal account, it is easy and simple to save tracking numbers, track the status of a package, assigning names to them to avoid confusion. If the date and place of receiving the parcel does not suit you, then you can change the delivery parameters online, allowing you to adapt the order to your individual needs. Tracking shipments will take a few seconds - the postal identifier is entered in a special line, after which the user will know about the status of the order. It does not require special knowledge and skills.

High quality

Tracking ZhelDor Expedition by the number of the postal identifier will always allow you to know the current location of the parcel, parcels, letters. This information is needed in order to understand whether his order has been delivered to the final destination or is still on the way. "ZhelDor Expedition" is a reliable transport partner that will fulfill all your wishes. The company is ready to offer an individual delivery method, a suitable route scheme. With the help of the company's specialists, you can always solve all questions and difficulties. You just need to contact them by phone number or feedback form. Tracking ZHELDOR Expedition mail items by ID - quickly, carefully and conveniently.

One of the largest forwarding companies in Russia today is Business Lines LLC. Business Lines group of companies has been organizing cargo transportation for 15 years. 1,500 delivery cities in Russia, Kazakhstan, Kyrgyzstan and Belarus, almost 200 pick-up points, a fleet of 4,000 vehicles - that's what makes shipping with the help of Business Lines convenient and reliable. The company has at its disposal not only land routes, but also air transportation. In the case of a complex delivery route, a combination of several methods of cargo transportation is possible.

Delovye Linii Group specialists guarantee the quality of packaging, which ensures the safety of your cargo. Reliability of delivery is also increased by mandatory transportation insurance. The basis of the company's work is the availability and transparency of work for customers. That is why Business Lines offers users several ways to track the cargo: by order number, by waybill number, or by transportation request number. In order to track the cargo sent by Business Lines, it is enough to know one of these numbers. If you do not know the number of the order, waybill or application, pay attention to the official website of the Delovye Linii Group of Companies and fill out the cargo search form by parameters.

Our resource will help you plan your purchases, business processes or even your move with the help of a cargo tracking service. In order to track one departure number of Business lines, you can use the express search form on the site. Please note that after registration you will be able to save all the necessary numbers of your mailings in your personal account. Information about the movement of your cargo and parcels issued by different postal services and operators will be collected in one place and available in Russian.

How to track the cargo on the site site:

  • go through a simple registration in your personal account;
  • enter one or more invoice numbers;
  • receive up-to-date information about the location of the cargo;
  • subscribe to notifications about changes in the status of the shipment.